ADVANCED RESPONSIBLE CONDUCT OF GAMING COURSE
From 1 July 2024 licensed premises with more than 20 electronic gaming machines will be required to have a Responsible Gambling Officer (RGO) rostered when gaming machines are operating. RGOs must have undertaken the Advanced Responsible Conduct of Gaming (ARCG) Course.
Licensed premises with more than 20 electronic gaming machines are strongly encouraged to make arrangements to have necessary staff undertake the training as soon as possible to prevent last-minute efforts to meet the 1 July deadline.
AHA currently has a number of training providers authorised to provide ARCG courses who are offering competitive pricing, and members should support these businesses in the first instance.
TAFE NSW
Advance your Skills in Responsible Conduct of Gambling
Update your skills in the TAFE NSW Statement in Advanced Responsible Conduct of Gambling (800-001291) and learn how to identify and manage people at risk in a gambling venue.
This short course will provide you with the knowledge, practical skills and confidence needed to assist you in recognising the signs of concerning gambling behaviour, and how to offer support to reduce gambling harm.
This course is recommended for roles with greater gambling-related harm minimisation responsibilities, such as Responsible Gambling Officers, Floor Managers, Supervisors in hotels and clubs, Hotel Licensees and Club Secretaries.
Additional course delivery options are regularly added to the website for both face-to-face training and facilitated online classes, so check back for updates. Alternatively, complete an Expression of Interest form to provide your delivery and location preferences and a TAFE NSW representative will contact you to schedule training.
For further information please contact 131 601.
RTO 90003 | CRICOS 00591E | HEP PRV12049
William Angliss Institute
Upcoming Courses: Please click HERE to see upcoming ARCG course dates and locations by William Angliss Institute.
Time: 8:30am – 4pm
Use promotional code: WAIDISCOUNT
Bookings: Can be made here.
Hotel Groups: for private courses for your team, contact Vanessa [email protected]
For further information click here.
EDWAY Training
Edway Training are delivering Advanced Responsible Conduct of Gambling (ARCG) training courses at both Darlinghurst and Seven Hills offices. Click HERE to see upcoming course dates and locations.
Public Course Price: $300
Bookings: Can be made here
Please contact Larissa [email protected] for on-site training options.
OTHER APPROVED TRAINING PROVIDERS
In addition, Hospitality and Racing advise there are currently 21 Approved Training Providers to deliver ARCG. Members can follow this link to a trainer mapping tool for further details on all training providers which are located in locations across the State and are entitled to deliver in-person in classroom format (maximum 20 participants) or by virtual delivery (maximum 10 participants) using video-conferencing tools.
If you have any questions about your venue’s RGO obligations, please contact the AHA NSW Legal & Industrial Affairs Department on (02) 8218 1855 or at [email protected].
